
Shipping Policy
UK Shipping Policy for Let’s Book Florida Store
Ensuring Seamless Deliveries for Our Valued Customers
Introduction
At Let’s Book Florida, we strive to provide our customers with the best shopping experience possible, which includes efficient and reliable shipping services. This document outlines our shipping policy for the UK, detailing the various options available, delivery times, costs, and other important information to ensure transparency and satisfaction.
Shipping Options
Standard Shipping
Our standard shipping service is designed to deliver your orders promptly and safely. Orders are typically processed within 1-2 business days and shipped via a reputable courier service. Delivery times for standard shipping usually range from 3-5 business days depending on the destination within the UK.
Next-Day Delivery
We understand that sometimes you need your items immediately.
Please note, however, that we are unable to offer next-day delivery at this time. This is because certain items available through our store are dispatched directly from other suppliers, which can affect the overall delivery schedule. We appreciate your understanding and are committed to keeping you informed about expected delivery times for all products.
Evri Shipping
We offer shipping through Evri, a reliable courier service. Evri shipping provides flexible and affordable delivery options tailored to your needs.
Shipping Costs
Shipping costs are determined based on the weight, size, and destination of the order. This is clearly highlighted on the checkout screen after your items have been added to the basket. For most items, shipping within the UK, there is a flat rate of £3.50.
During promotional periods, we may offer discounts or free shipping on certain orders. Please check our website for current offers and conditions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to the courier's website. You can use this information to monitor the status of your delivery and estimated arrival time. If there are any issues or delays, our customer service team is available to assist you.
Delivery Issues
Undelivered Packages
In the rare event that your package is not delivered within the estimated time frame, please contact our customer service team. We will investigate the issue with the courier and provide a resolution as quickly as possible, which may include re-shipping the order or issuing a refund.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please notify us immediately. We will work with the courier to resolve the issue and either send a replacement or issue a refund, depending on the situation.
International Shipping
While this policy focuses on UK shipping, we also offer international shipping to many countries. Please contact our customer service team at contactus@letsbookflorida.co.uk to further information on rates, delivery times, and customs information.
Returns and Exchanges
If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please review our returns policy on our website for more information on how to initiate a return or exchange, including any associated costs and time frames.
Customer Support
Our customer support team is dedicated to providing the best possible service. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us via email or phone. We are here to help and ensure your shopping experience is nothing short of excellent.
Email: contactus@letsbookflorida.co.uk
Phone: 03300431712
Conclusion
At Let’s Book Florida, we are committed to making your shopping experience as seamless and enjoyable as possible. Our UK shipping policy is designed to offer a variety of options to suit your needs, with clear information on costs, delivery times, and procedures for addressing any issues. Thank you for choosing us, and we look forward to serving you again soon.