Terms and Conditions

Legal Agreement for Users of Our Travel Services

Welcome to our travel store. Please read these Terms and Conditions (“Terms”) carefully before using our Website and Services. By accessing or using our Website, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our Website or Services.

1. Definitions

·         “We”, “Us”, “Our” refers to Let’s Book Florida.

·         “Website” refers to our platform through which travel-related products and services are offered.

·         “Services” means all travel products and services, including but not limited to flights, hotels, car hire, holiday packages, villa rental, and other travel arrangements provided via our Website.

·         “User”, “You”, “Your” refers to any individual accessing or using the Website and Services.

·         “Travel Provider” refers to the person or company that provides a service via our website.

2. Use of the Website

·         You must be at least 18 years old and legally able to enter into contracts to use this Website and Services.

·         You agree not to misuse the Website or any part of the Services, including not engaging in fraudulent activity, hacking, or posting unlawful content.

·         All information you provide must be accurate, current, and complete.

3. Booking and Payment Terms

·         All bookings made through the Website are subject to availability and confirmation by the relevant travel provider.

·         Once payment is received, you will receive a confirmation email with your booking reference and details from the relevant provider.

·         Prices are quoted in GBP (£) or USD ($) and include applicable taxes, unless otherwise stated.

·         We reserve the right to correct pricing errors at any time before your booking is confirmed.

·         Payment may be made via credit/debit cards or other payment methods provided on the Website.

4. Changes, Cancellations, and Refunds

·         Requests for changes or cancellations must be made in writing via email or through your online account, subject to the terms of the travel provider.

·         Cancellations may incur charges as specified during the booking process. Some products or services may be non-refundable.

·         If your booking is cancelled by the travel provider, we will inform you and facilitate a refund or alternative arrangement, as applicable.

·         Refunds, where applicable, will be processed to the original method of payment within 14 days, subject to travel provider policies.

5. User Accounts

·         You may be required to create an account to access certain features. You are responsible for safeguarding your login details.

·         You agree to notify us immediately of any unauthorised use of your account.

6. Travel Documents and Requirements

·         You are responsible for ensuring that you, and all members of your party, meet all entry requirements for your chosen destination, including passports, visas, and vaccinations.

·         We accept no liability for losses or costs incurred due to failure to obtain proper travel documentation.

7. Intellectual Property

·         All content on the Website (including text, graphics, logos, images, and software) is owned by or licensed to us and protected by copyright, trademarks, and other intellectual property laws.

·         Users may not copy, reproduce, distribute, or create derivative works from any part of the Website without our written consent.

8. Privacy and Data Protection

·         We process your personal information in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

·         By using our Services, you consent to such processing and warrant that all data you provide is accurate.

9. Limitation of Liability

·         We act as an agent for travel providers and cannot accept liability for the acts or omissions of third-party suppliers.

·         Our total liability for any claim arising from your use of the Website or Services shall not exceed the total amount paid by you for the relevant booking.

·         We are not liable for indirect or consequential losses, including loss of enjoyment, profits, or opportunity.

10. Force Majeure

·         We are not liable for delays, cancellations or failure to perform our obligations due to circumstances beyond our reasonable control, such as natural disasters, war, terrorism, epidemics, or government action.

11. Third-Party Links and Websites

·         The Website contains links to third-party websites. We have no control over, and are not responsible for, the content or practices of these sites.

·         Your use of third-party websites is at your own risk and subject to their terms.

12. Complaints and Dispute Resolution

·         If you have a complaint, please contact us as soon as possible. We will acknowledge receipt within 5 business days and seek to resolve the issue promptly.

·         If a dispute arises, both parties agree to attempt to resolve the matter in good faith before resorting to legal proceedings.

13. Governing Law and Jurisdiction

·         These Terms are governed by the laws of England and Wales.

·         Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms and Conditions

·         We reserve the right to update or modify these Terms at any time without prior notice.

·         Any changes will be effective immediately upon posting on the Website.

·         Your continued use of the Website and Services constitutes acceptance of the revised Terms.

15. Severability

·         If any provision of these Terms is found to be invalid or unenforceable, that provision shall be deemed severed, and the remainder will remain in effect.

16. Entire Agreement

·         These Terms, together with our Privacy Policy and any other legal notices posted on the Website, constitute the entire agreement between you and us regarding use of the Website and Services.

17. Contact Information

·         If you have any questions about these Terms, please email us at contactus@letsbookflorida.co.uk, via the "Contact Us" page on our Website, or call 03300431217